Indoor environmental quality in offices and risk of health and productivity complaints at work: A literature review

Abstract

Many service jobs are carried out in modern offices, with individual offices being increasingly replaced by open-plan settings. The high number of adult people working in office buildings, in most situations sharing the workplace with many others during a considerable part of their daily time, highlights the importance of providing adequate guidance to ensure the quality of office environments. This paper aims to summarize existing data on modern offices' indoor environmental quality (IEQ) conditions in terms of air pollution (volatile organic compounds (VOC), particulate matter and inorganic pollutants), thermal comfort, lighting and acoustics and the respective associations with health and productivity-related outcomes in workers. Evidence shows that although many offices present acceptable IEQ, some office settings can have levels of air pollutants, hygrothermal conditions/thermal comfort and illuminance that do not comply with the existing international standards and recommendations. In addition, findings suggest the existence of significant associations between the assessed IEQ indicators and the risk of detrimental effects on health and productivity of office workers. In particular, airborne particles, CO2, O3 and thermal comfort were linked with the prevalence of sick building syndrome symptoms. Poor lighting and acoustical quality have also been associated with malaise and physiological stress among office workers. Similarly, better productivity levels have been registered for good indoor air quality conditions, in terms of VOC, airborne particles and CO2. Overall, the evidence revised in this work suggests that for promoting health and productivity recommendations for office building managers include actions to ensure that: i) all relevant IEQ indicators are periodically controlled to ensure that levels comply with recommended limit values; ii) declared indoor pollution sources are avoided; iii) adequate ventilation and acclimatization strategies are implemented; and iv) there is the possibility of conduct personalized adjustments to environmental conditions (following workers' preferences).